AlloCause Media – Privacy Policy
Last Updated: February 23, 2026
Overview
AlloCause Media (“AlloCause,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable laws, including:
The Personal Information Protection and Electronic Documents Act (PIPEDA)
Québec’s Act Respecting the Protection of Personal Information in the Private Sector (including Law 25)
Other applicable privacy legislation
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you:
Contact us through forms, email, phone, or booking tools
Request a proposal or quote
Engage our creative or production services
By using our website or services, you consent to the practices described in this Privacy Policy.
Definition of Personal Information
“Personal information” means any information that identifies or can reasonably identify an individual.
This may include:
Name
Email address
Phone number
Business title
Company name (when linked to an individual)
IP address
Billing information
Communication content
Visual or audio recordings containing identifiable individuals
Personal information does not include anonymized or aggregated data.
Information We Collect
3.1 Information You Provide
We collect personal information when you:
Submit contact forms
Book calls
Request proposals
Enter into service agreements
Communicate with us
Participate in filmed content
This may include:
Name
Email address
Phone number
Business details
Project information
Billing details
Payment information is processed by secure third-party payment providers (e.g., Stripe). We do not store full credit card numbers.
3.2 Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages viewed
Referring URLs
Interaction data
We use cookies and analytics tools to improve performance and user experience.
Purposes of Collection
We use personal information to:
Respond to inquiries
Provide quotes and proposals
Deliver creative services
Produce video content
Manage client relationships
Process payments
Comply with legal and tax obligations
Improve website functionality
Send marketing communications (where permitted)
Protect our legal rights
We collect only information reasonably necessary for these purposes.
Consent
By providing personal information, you consent to its collection, use, and disclosure as described in this Policy.
Under Québec Law 25:
Consent must be clear, free, and informed.
You may withdraw consent at any time, subject to legal or contractual limitations.
Withdrawal may affect our ability to provide services.
Data Processing on Behalf of Clients
In the course of providing creative and production services, AlloCause may process personal information on behalf of clients.
In these situations:
The client determines the purposes and means of processing.
AlloCause acts as a service provider.
We process personal information only for the purposes described in the applicable service agreement.
We may process:
Names and contact information of interview subjects
Employee information provided for production purposes
Video or audio recordings containing identifiable individuals
Materials provided by clients for editing or distribution
We implement reasonable safeguards to protect such information and limit access to authorized personnel only.
Clients are responsible for ensuring they have appropriate consent from individuals whose information they provide to us.
Use of AI and Automated Tools
We may use automated tools, including AI-assisted systems, for:
Drafting communications
Administrative assistance
Website chat responses
Content organization
Editing assistance
We do not use personal information to train public AI models.
Where automated decision-making produces significant effects, we will comply with applicable legal requirements.
Disclosure of Personal Information
We may disclose personal information to:
Payment processors
Cloud hosting providers
IT service providers
Legal and accounting advisors
Marketing and analytics providers
All service providers are contractually required to protect personal information.
We may disclose personal information where required by law.
We do not sell personal information.
Cross-Border Transfers
Personal information may be stored or processed outside Québec or Canada, including in the United States.
Where required by law, we implement appropriate safeguards, including contractual protections.
Data Retention
We retain personal information only as long as necessary to:
Fulfill service obligations
Comply with legal and tax requirements
Resolve disputes
Enforce agreements
When no longer required, personal information is securely deleted or anonymized.
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
In the event of a confidentiality incident presenting a risk of serious injury, we will comply with Québec Law 25 notification requirements.
Your Rights (Canada and Québec)
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion (subject to legal retention requirements)
Withdraw consent
Request information about how your data is used
Request de-indexing of personal information (where applicable)
Requests may be sent to the Privacy Officer listed below.
We will respond within legally required timeframes.
Marketing Communications
You may unsubscribe from marketing emails at any time.
We may continue to send service-related communications.
Children’s Privacy
Our services are not directed to children under 16.
We do not knowingly collect personal information from minors.
Third-Party Links
We are not responsible for third-party websites linked from our website.
Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of the website constitutes acceptance of updates.
Privacy Officer
AlloCause Media has designated a person responsible for personal information protection in accordance with Québec Law 25.
Privacy Officer
Email: info@allocause.com
